Coaching to Flourish Live Season 2, Episode 9
In this episode:
Coach Training EDU Assessor and Master Coach Raj Anderson, and CTEDU Director of Curriculum and Content, Britt Fulmer, host today's Coaching to Flourish Live. During this session, they discuss self-awareness from the coaching and client perspective, navigating difficult conversations, the importance of "designing the alliance," and other difficulties that arise in challenging coaching sessions.
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The Question:
How do you deal with clients having difficulty within the coaching process?
The Question:
What kind of strategies do you use to deal with clients that frequently respond with, "I don't know.”?
The Question:
How do you manage clients that aren't following their action steps or making excuses?
The Question:
How do you manage clients lacking self-awareness that can't see themselves as part of the problem they are trying to solve?
The Question:
How do you see your clients change or adjust after having those problematic and direct communications with them?
Great Takeaways
- Explore self-coaching or self-assessment to understand better what you bring to the client-coaching scenario.
- Revisiting the importance of "designing the alliance" in the coaching session.
- Understanding different types of "I don't know" responses and what is behind them.
- Explore client jet-lag.
- Tips for having those difficult conversations with clients.
- Self-awareness in the coaching session.
- Meeting people where they are.
Quotes to Ponder
"If your client isn't really invested in their own development, that can sometimes make the coaching process more challenging." – Britt (3:10)
"I would encourage anyone who is a coach to think about the scenario and what might be coming up for [them] as to what is making an interaction or engagement [with a client] difficult." – Raj (4:23)
"One of the harsher realities of coaching is that not every client is going to be the best fit for you. If you're looking at it through a lens that is impossible for you to break away from, the professional thing to do then is to have a conversation with [the client] about connecting them with another coach that might be more suited for them; and that is the best thing you can do for them in service of their goals." - Britt (7:49)
"In designing the alliance, it helps me to learn, to meet [the client] in their world." – Raj (10:03)
"I have clients where we do a check-point, and things have changed or shifted – what they thought they initially wanted is not what they really wanted, or who they are now is not the same as when we started our work together." - Raj (19:33)
"My opinion, the most critical thing we do in coaching, is we help our clients become more self-aware so they can achieve the right goal, not just any arbitrary goal that they set for themselves." – Britt (22:00)
"My role [as a coach] is, I'm walking along side you with a torch and I'm shining a light on the things that are going to trip you up." - Raj (24:22)
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